FAQ

Poor Plaza

1. What is Poor Plaza?

Poor Plaza is a multi-niche online store offering smart gadgets, beauty devices, home essentials, and more—handpicked to make your everyday life easier and better.

2. How can I place an order?

Simply browse our collections, add your desired products to the cart, and proceed to checkout. It’s fast and secure!

3. How long does shipping take?

Shipping typically takes 7–12 business days, depending on your location. Some products may arrive sooner. You’ll receive a tracking number once your order is shipped.

4. Do you offer international shipping?

Yes, we ship worldwide! Shipping times and fees may vary based on your country.

5. How can I track my order?

After your order is processed, we will email you a tracking number. You can track your package directly from our tracking page.

6. What if I receive a damaged or wrong product?

We’re sorry for the inconvenience! Please contact us within 48 hours of receiving the product with photos, and we’ll arrange a replacement or refund.

7. What is your return policy?

We offer a 30-day return policy on most products. Items must be unused and in original packaging. Please contact our support team to start the return process.

8. How can I contact Poor Plaza?

You can reach us anytime via our Contact Us page or email us at support@poorplaza.com. We aim to respond within 24 hours.